He's an IT manager who's been more active in the DL forum lately & is now venturing over here. He's not a Scoop (the original NW Scoop actually was a corporate communications specialist) but appears to be going the extra mile in this case.

Any meaningful DL participation is welcome around here!

DeltaWebGuy is: Josh Weiss Managing Director of delta.com, Self-Service & CRM

We had more detailed bios for Josh & Jeff on the handout for the Q&A but don't think I packed my copy.