Try flying London to Delhi in Executive First when all but one toilet is out of order. That happened twice to me two years back. Don't know if it was the cologne bottles or Balenciaga hand lotion!?
Wrote Milton's office -- when he was VP-Product or whatever -- and they promised me an extra 5K in Aeroplan milets. Never showed up on my statement though.
This staff sabotage could become a problem if the Mechanic's Union decides to strike over CUPE's pranks. To hell with Onex!