Dear Mr XXXXXX XXXX,
Thank you for contacting WorldPerks in regard to upgrading your account, XXXXXXXXXXXX.
A variety of criteria, including information from your US Airways mileage summary, is considered when evaluating requests from members to match elite status from another airline. After reviewing the information provided to us on your Dividend Miles account, your Northwest WorldPerks account has been upgraded to Silver Elite status.
This one-time complimentary membership upgrade will remain valid through
the 2009 elite program year.
Your credentials are now being processed and will be mailed to the address on file. You may expect to receive your Silver Elite kit in approximately three weeks.
In the interim, please print off your temporary WorldPerks reference card through nwa.com
From the nwa.com Home Page, select WorldPerks, then Manage My Account, then select Request a WorldPerks Reference Card, or click on the following address at:
https://webx25.nwa.com/cgi-bin/wp_card.pro
If you have difficulties with the process, please contact our online support group at
[email protected] or 1-800-692-6955 open 24/7.
In order to requalify for the 2010 program year, you must meet the published minimum elite qualifying thresholds through December 31, 2009.
Actual flight miles must be earned on Northwest, KLM, Delta Airlines, SkyTeam Alliance members or Northwest-designated flights operated by other WorldPerks partner airlines. Bonus miles and partner mileage credit do not count toward the annual elite qualification threshold.
We sincerely appreciate the support we receive from our members. We are working hard to distinguish our airline as a carrier of preference and we hope you will allow us the continued privilege of serving your air travel needs.
Sincerely,
XXXXX XXXXX, Manager
WorldPerks Service Center