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Old Jul 6, 2009 | 9:39 am
  #61  
SleepOverGreenland
 
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Originally Posted by LH_GA
there will be NO suites with our new F product! this much I do know for sure. They have been rejected by our frequent F flyers and just would be so much not Lufthansa any more if you know what i mean. Like too fancy for the rather cool and professional germans
It wasnīt my intention to say that LH F is crap or anything alike. Itīs just that all those who work in F class or sell the F class daily are really looking forward to offer something new as it just took too long to renew in our opinion. Yes, part of it is due to the delay of our A380īs but even though....
And anyway, Iīm not able to give a personal view of a flight in F as I never flew F
Hello LH_GA and welcome on board - great you are here! ^

Excellent you confirm, what I did hear so far about the suites. I am one of those very frequent F flyers and I know why I do so and what I expect from such a product. I was even part of 2 LH customer meetings to design the new LH F product back in 2004 and 2005.

Yes, it takes (too) long and after all A380 delays it would have been nice to get it into the fleet earlier on the existing birds. Anyway, LH should have learned the lesson from the C rollout at least and provide fully functional seats this time (without engineers on board) and the full fleet rollout should happen in let's say 12 month at the most. It would be totally unacceptable to look for another 3 year period with inconsistency on board. In particular, since the pricing for paid F already went up significantly. I understand, it is difficult to sell F tickets these days, when comparing the product and the price. Good for us customers, that we have other options somewhere in the world.
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