Now here's a good way for BA to save some money - get the passengers to do the work:
Holidaymakers avoided a long delay to their flight home when a passenger fixed a mechanical problem with their plane.
Passengers on Thomas Cook flight TCX9641 from Menorca were told to expect an eight-hour wait while an engineer was flown out from the UK.
One passenger then identified himself as a qualified aircraft engineer and offered to try to remedy the fault
http://news.bbc.co.uk/2/hi/uk_news/s...st/8136193.stm