FlyerTalk Forums - View Single Post - Flights unavailable on AP website, agent refusing to waive booking fee
Old Jul 5, 2009 | 1:58 pm
  #10  
pmax
 
Join Date: Jan 2007
Location: YYZ
Programs: AC*SE 2MM, Asia Miles, SPG Gold (life), HH Gold, Golden Circle Jade
Posts: 1,068
I've had the same problem as well, including last week. I also posted on the 30% IKK raise thread about this issue. Worse, I've had issues getting seats at all because flights are "oversold" only to be not even close to oversold a day later. Sometimes it's not even clear they're oversold as lots of seats are open and it's showing 9's across the board on seatcounter for the flight. There is serious resistance to releasing seats for SEs and it's becoming extremely upsetting to me. All of this, and I have to pay $60 in booking and $90 in change fees because the website doesn't work and the seats that should be released are not being released.
pmax is offline