Oh, okay. So here's what I meant. My friend's BMI Gold was matched into JP Gold. After sending another email to them, they gave him JP Platinum. However, since the upgrade vouchers are essentially the "big-ticket" item in the Platinum pack, JP said that they would not give him the upgrade vouchers, as he wasn't a "true" JP Platinum. The same applies for when they gave him gold, and I presume the same for silver.

Any better?


Cheers,
AY