So your real complaint is the in flight entertainment was flakey for 15 minutes and you did not get the meal you wanted, how on earth you can blame BA for the way BAA runs the airport which has got bugger all to do with BA and all the other airlines who fly in and out fo there. If you live in Manchester you will know that the flight is up to Manchester not down. If you have a rant then I suggest you make sure you point the rant in the right direction in future