Citing the ability to get FF tickets to Cameroon, of all places, hardly strengthens the argument that "many business travelers" would do best to avoid WN.

Wonder how those business travelers who were scheduled to take UA yesterday from/to/through ORD feel about things?

So far as I know, WN has NEVER had a situation like that occur. UA has had one at least twice now in the last few years, not to mention the periodic Jetblue and CO meltdowns. Because of UA screwups over the years much milder than what happened yesterday, my wife will not set foot on a UA plane.

One thing rarely brought up about WN in comparison to the other carriers is that their system by-and-large WORKS. You get very few surprises with them. I know it's a shock to some folks here, but the great majority of people are buying airline tickets because they have to or want to go somewhere and do something.

For people who need to be where they need to be, smooth operations are very important, a whole lot more important than FF benefits.

Sorry to have wandered so far OT.

The times I have missed a WN flight they graciously put my family on the next one, no problem. And once when weather was threatening in STL, they happily moved me to an earlier flight w/o charge.