I agree with the above post. Let's all write in and post customer service complaints via TTU and let them know wer're not renewing. Enough of these, and perhaps they'll reconsider. I'm certainly no "DL is ruining NW" complainer, and I do think that DL is improving a lot at NW, but what DL has done to the clubs is terrible, and I will be very unlikely to renew, under the current circumstances.

Write, everyone, write! It sure helped when they tried that 100% MQM-for-all-levels-of-coach gig.