On this same line, full service Marriott's seem to be doing the worse job at recognizing their Plat members. About the most I get out them is a "bored, you are a plat. do you want the amenity or points". The end

When I check into CY,FI or TP, they are excellent and the verbal recognition is almost embarassing. I check into a FI in Tucson last month as they had a little menu board on a stand and it said "thank you to our Plat members for staying with us" then it listed all the Plat members staying there that night.

Marriott should take a lesson from FI^