FlyerTalk Forums - View Single Post - Do you practice good escalator etiquette?
Old Jul 2, 2009 | 8:59 am
  #60  
Jacob Morris
 
Join Date: Aug 2007
Location: Atlanta, GA
Posts: 33
Follow-up

I never imagined this topic would receive some many responses in such a short time period, and I understand there are many users here who've asked moderators to move this thread to the Travel Buzz section, as it's not necessarily Delta-specific.

The reason I posted this thread here was to better understand where the biggest pain points were with escalators for Delta's customers, so IMHO, it is relevant for the Delta forum. However, if we need to move it, then we need to move it.

So, I've read through the comments, and a number of airports have been referenced. If you guys could rank order and prioritize a short list of airports where you feel this is a big problem, it would be helpful for me as I circulate the feedback within Delta.

Thanks
Jacob Morris
Product Manager
Customer Experience
Airport & Ground
Delta Air Lines
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