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Old Jul 1, 2009 | 2:02 pm
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SylviaCaras
 
Join Date: Feb 2001
Location: Santa Cruz CA USA
Posts: 1,643
two fraud charges on my Starwood card

A few hours ago I signed for an express UPS delivery package from Costco.

I hadn't ordered anything, considered refusing, then thought maybe my kids had sent something.

I opened the package to find a shipping order for a ‘tennis brace’, knew that Costco required American Express, checked my online account, found a different $800+ charge, phoned Amex, spoke to Fraud, they found a not-yet-posted charge for a $5000 tennis bracelet, ...

They cancelled the card (though I had to insist to get transferred to fraud), was told I was fully covered for the two charges, to get a pickup receipt from Costco for the bracelet, and then FedEx arrived!

I refused that package (which was the charge I had seen online)), and began to get very nervous. Whoever made the purchases had my Starwood AmEx number, my name address and phone, ... And the two purchases were sent to me.

I’m jumping at every strange noise, decided to also call the local police, and now am wondering what the actual scam is. Is it coincidence that the two trucks (UPS and FedEx) arrived within an hour of each other? Was someone planning to swoop by the front door and take packages? Might someone break in later?

My other Amex accounts are OK. I haven’t even been using this card. The fees are due next month and I was planning to cancel (I’m not traveling much) if I didn’t get a no-fee offer from Starwood.

Is any of this familiar. Where’s the gain?

Sylvia
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