Now I received a letter from Mark Deere, Director Operations at the London Hilton who says:
"...It is only practical for us to hold UK telephone books as we could not possibly keep up with the changes made daily on a global scale. We are, however, able to search any number at a Guests request."
I am not impressed. "Changes made daily on a global scale???" I am asking for access to a phone book, not to keep up with world events. I understand that they might not be readily available -- so why not just say that instead of feeding me a line?!!!