Originally Posted by
Saracenn
Wait a minute! I had a similar experience last year, booked sale fares and was told that sale fares could not be refunded at all. I mentioned cooling off period and they said not for sale fares. Reading the T&Cs, I think they did me over. Time to send a letter, methinks.
They may have changed the T&C's since then. I remember commenting on a very similar thread a while back and vaguely remember them saying something about 'economy saver fares' and perhaps sale fares.
If you have a look through my posting history you might find the relevent thread. If I find it first I will post a link. archive.org might have something as well.
Here's an example that says no refunds for tiny fares:
http://web.archive.org/web/200801181...onditions.aspx
If you can remember the date you did the booking then cross reference
www.archive.org to find the T&C's that were in force when you did the booking and see if you should have qualified for a refund.