FlyerTalk Forums - View Single Post - Why are airplane seat controls/buttons often broken?
Old Jun 25, 2009 | 1:11 pm
  #3  
veggie_lover
 
Join Date: Jan 2008
Posts: 263
Originally Posted by PoliceStateSurvivor
One has nothing to do with the other. Seat controls are made by a different company than the rest of the aircraft.

I know because I happen to work for a company that makes seat controls, so I know what I am talking about.

As to why they are often broken, the answer is probably poor maintenance by the airline.

I realize they come from suppliers. Why can't they have a bullet-proof design though? It probably comes down to weight issues, I suppose. Also this technology changes so fast, that no supplier has enough field history to build a solid design. High failure rates are acceptable since it's not that big a deal in the manufacturer's eyes.
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