Join Date: Aug 2002
Location: WAS, FLL
Programs: AA, B6, CO, DL, FL, UA, US Gold (only took 10k miles), WN, Amtrak
Posts: 1,299
If you are staying with a major American chain you can always call up their corporate customer service line and lodge a complaint. I had a miserable stay at a Comfort Inn in London and when I got back stateside I called Choice Intl corporate and they refunded me part of the cost of the stay.