I called the Diamond desk last Wednesday to try to get a reservation @ the St. Lucia property. I was told that they were booked, but that the HH desk would take care of it for me. On Saturday afternoon I got the email below. Looks like they really do take care of their Diamond members.
S.
Dear Mr. XXXX,
This message is to advise that we have confirmed a
reservation for you at the Jalousie Hilton Resort & Spa for the dates of
XXXXXXXXXXXXX, 2002. The hotel has already reached it reward
allotment for these dates. Therefore, Hilton HHonors will be setting up
special arrangements for you. Hilton HHonors will pay for your room
accommodations for these dates, but we will remove 150,000 points for the
GLONP reward that we will remove from your account. All paperwork including
the reward will be sent directly to the hotel on your behalf. Please do not
order or present any rewards at check-in. We will email you a letter of
confirmation once these arrangements are finalized. Your confirmation # is
XXXXXXXXXXX, and if you need to cancel, please do so by at least 7 days prior
to check-in. Please contact us if you have any questions.
Thank you!
Diamond Special Services