Originally Posted by HombreDeLasNubes

I am proud to report that I probably have accumulated the lowest amout of HON mile so far in 2009 EVER:

11.242 miles

since beginning of this year even though I am flying every week.

Flying in LH Y class shows how low class the service for HONs really is. No personal word, no special treatment. I probably get more recognition flying BA or AF.

And service is just as bad: The red and blu HON tag on the luggage seems to have no effect on when the luggage is coming out at all (at least in Europe and US). Seatblocking is a myth, well that's a well known fact even LH continues to state differently.

The truth behind pickup at the aircraft: well only if there are not to many RDS and no one to be driven to the plane, so if a car happens to be available.

But hey, what am I complaining about... LH said they have too many HONs, so why would anyone expect immaculat First Class service when they are keen to save money.

I can just warn anyone to go for this service. Come with low expections and be prepared to spend a lot of money for a mediocre service.

Or be desparate to show off.

Jan