Originally Posted by riversair

I must say I am impressed with Continental's Service on my latest run of BF flights. I recently took CO 28 BF on the 11th - and yesterday came back on CO 29. The service was exceptional: on the way out our PIT connection was delayed three hours due to bad weather, so we landed in EWR about 15 minutes after the scheduled departure time for CO28...The Business First concierge was waiting for us at our gate (7 pax) and told us they held CO28 for us! Infact, the FA on the Colgon flight coming in told us the pilot had called operations to let them know of the delay as well. Anyway, the BF concierge then walked us to the gate and into the plane. I was extremely impressed. Furthermore, the service of both flights was exceptional; courteous, efficient and professional. Even though I had flown BF before, I walked away with an extremely good feeling about the value I had received for what I paid.

My connecting flights on BA in J were just so-so. Their hard product is better, but their AVOD is not as good, and the food nor service did not come close to Continental's. Has anyone else had really good experiences in BF lately?