Originally Posted by lindaiah

I thought it would be something like this, but what Jrzyshawn said sounds right, too -- depends on the fare rules, right? And, of course, my friend did not print the fare rules when he bought the ticket, and I can't find anything anywhere that spells out exactly what will happen in this situation. He called the Elite desk and the rep told him that he could buy another ticket to somewhere and they would refund the remaining balance to his credit card. We both knew that wasn't correct!

If you are buying a new ticket using the ETC funds, it will be a non-refundable ticket by virtue of the type of funds in the ETC (the funds remaining from what was originally a non-refundable ticket), correct?