Originally Posted by
Bonehead
If he currently has a ticket, canceling it means that he can use the full value (say $1500) toward another ticket (after paying the change fee with new money). If the new ticket is, say, $500, he will be issued an ETC (Electronic Travel Certificate) for $1000. The ETC can be used once, and any residual value would be lost at THAT point.
I don't think that is right.
The fare rules stated that the non-refundable amount remains non-refundable for my ticket that I cancelled. I tried to purchase a ticket to Florida and have the remainder issued in an ETC, but they refused. It all depends on the fair rules for the ticket purchased.