Originally Posted by
pinniped
But don't you usually sign the bill after the massage? Couldn't you have refused to pay the 90-minute price at that time?
They had us sign the receipt prior to going into the treatment room. When we left, there was one person left out front and our therapists. When we asked at the desk, she said they are trying to close and rushed us out. When we tried to press the issue, she just kept repeating they are closing and that we need to leave.
In a spa we went to at another hotel prior to this, we had to settle the bill beforehand as well. I just assumed this is SOP for Thailand.
Originally Posted by
pinniped
You & me both. Don't get me wrong: there are a lot of very good Marriott hotels out there and I actually quite enjoy staying in the timeshare properties themselves. (On daily rates, knowing going in that all notions of elite status really do not exist once you are at the MVCI's.) But the "resorts" can be just brutal.
We have stayed at the MVCI in Singer Island, FL, Breckenridge, CO, and Las Vegas. All three were amazing! Nothing was ever said about our status, but we still got points, the 50% bonus, and the 500 welcome points.
I am not sure why the JW Resort would be so poor with service though. The JW Non-Resorts I have been to have had amazing service.