Originally Posted by
chrisny2
USAirways could not get my BD FFN to show as *Gold...which created a big hassle with my baggage fees. Finally, a supervisor came and manually entered a baggage fee waiver.
Is this a new problem after BMI's recent IT update, or is this a common BD/US problem?
Was on US 3 weeks ago and no problem recognising BD*G. BP had STAR GOLD boldly written all over (not just to more common BD*G on other airline BPs). Sometimes travel agents do not enter FF numbers properly, always worth checking on
Amadeus in advance.