Originally Posted by
redtailshark
Yes, NWA.COM has been so degraded, so quickly, that it's now actually less functional than DL.COM - which is now only the second worst in the industry.
RTS - I know you're upset (for a variety of reasons), but that has got to be one of the most over-the-top statements I've read in a long time.
Step back, take a breath, and re-group. The award booking issues will be resolved
in time. But there's currently a lot of work going on getting all the other parts of the combined airline to work as well. In the meantime, call the friendly elite agents to get what you need done.