Originally Posted by
lexman
My question centers on what is appropriate for the circumstances I have described. Are there written Contract of Carriage regulations that specify compensation under various circumstances? Or are we expected to negotiate individually for the best deal we can get?
The only DOT rules regarding compensation have to do with overbooking, so in the case of delays for whatever reason, you are pretty much on your own. I haven't read the COC to see what it says, but since DL writes it, I wouldn't count on it giving away the farm.
Originally Posted by
lexman
Maybe $300 and a Lexus?
I think that is about the going rate, maybe a Chevy depending on your fare code.
Originally Posted by
lexman
A final point never mentioned. We purchased A fares for this trip and were originally in First on this final trip leg. Alas, that was lost twixt ticket purchase and flight thanks to an equipment change as part of DL's ongoing effort to downsize itself out of existence. Should I have .....ed about that too? Your advice please!
As unfair is it really is, they probably won't do too much for you here, at least in regard to refunding any fare difference. You might be able to get some more vouchers if you raise enough heck. I would probably give it a try in your shoes.