FlyerTalk Forums - View Single Post - 100% Hampton™ Inn Satisfaction Guarantee: The Definitive Thread
Old Jul 9, 2002 | 8:25 am
  #9  
pdhenry
 
Join Date: Apr 2002
Location: Pennsylvania
Programs: HHonors Silver
Posts: 4,029
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by stevet954:
...what is to prevent someone from staying at a Hampton for 5+ nights, and ...invoking the 100% guarantee?

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It's not completely open-ended. I recall fine print (it's not in front of me) that says you have to bring your dissatisfaction to the attention of hotel management and give them a chance to satisfy you. Only then can you claim that they were unable to resolve the issue to your satisfaction and claim the free stay.

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