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Thread: So hard to use Diamond suite upgrade?
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Old Jun 18, 2009 | 2:05 pm
  #7  
todorovic
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Originally Posted by hotelfanatic
I have a suite upgrade certificate that came with the Diamond package. That was just 1. Are they different than suite upgrade e-certificate?
Yes they are. The e-certs can be confirmed in advance and the paper cert you have can be redeemed at the hotel during check-in if there is space. Check your promotional awards page online - there should be 4 e-certs deposited in your account.
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