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Thread: So hard to use Diamond suite upgrade?
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Old Jun 18, 2009 | 6:19 am
  #3  
MikeFromTokyo
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I always call the US reservations center for GP customer service and reservations. I have used the suite upgrades with no problem by calling the US reservations center, even for reservations in Asia.

The US line is also much more helpful with crediting missing stays or retroactively adding any missed bonus offers.
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