Originally Posted by
vrbaba
If they are the ones that made the mistake, why not?
At this point, we don't really know whose mistake it was. All we know is that the OP thought when he hung up that he had bought a ticket in December, when he actually bought one in January. It is possible that he told the agent December, the agent entered January, and read it back to him as December. It's equally possible that he thought he said December, said January, and didn't notice when the agent read back January. Moot point, anyway, since they did allow him to cancel it.
Originally Posted by
vrbaba
Fortunately for us, they do allow mistakes to be corrected within 24 hours of ticketing. Yes, it is my responsibility to confirm the reservation when the email arrives or online. But, I should not have to make the agent repeat everything that she just did and whats to guarantee there has not been a reading mistake.
You're right, of course. And when I hand someone a $100 bill for a $2.25 purchase, I shouldn't have to count my change just to ensure that the other person didn't make a mistake. I do, though.
There aren't many good guarantees in life. That's why others have suggested seeing your rez on the computer before booking those non-refundable deposit things.
FT is (for me, at least) about learning how to avoid problems, among other things. I can bewail the injustice of my having to do something to avoid the problem, but if I don't do what I know will work, then I should lose my right to howl when the problem surfaces. YMMV.