FlyerTalk Forums - View Single Post - CO puts UM on wrong plane. OOPS!
View Single Post
Old Jun 17, 2009 | 11:06 am
  #5  
Gargoyle
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935
Turns out CO did this twice, once on Sat. and once on Sun.
One was a 10 year old, the other an 8 year old.

Multiple employees screwed up each time. Don't the F/A's do seat counts and check manifests?

CO did offer one father a $75 refund to make up for it.
Gargoyle is offline