Originally Posted by
traveling_again
When I was turning in the keys for the dead car, I asked if they "participate in the Avis First program anymore?". The answer was, "oh yeah, sure, but its space available. An upgrade is an intermediate and we have none". Odd thing was that I never used the word "upgrade", I just wanted to know whether that franchise had stopped recognizing that Avis program.
Except that they didnt even give you the car class you rented. You were charged for a compact, but received a subcompact???