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Thread: Non-Marriott "Gate Hotel" (formerly Sheraton JFK Airport Hotel), New York
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Old Jun 15, 2009, 1:05 pm
  #26  
tony2x
 
Join Date: Aug 2007
Location: San Francisco, CA
Programs: Mucci (for services to Gin), VS Au, SPG Plat, Hilton Diamond, Avis Pref+, Hertz 5*
Posts: 980
Originally Posted by tony2x
I just stayed here on Friday night and it was without question the worst SPG stay I've had in the eight years staying here....It was a points stay so I'm intending to ask SPG for those points back. This place made the 4 Points Miami Beach look like a palace and I was shocked to see it only opened in 2007!!!
A big ^^^^ to SPG Customer Services today. I explained the situation to them and they credited me the 7000 points I spent on this craphole and have promised to address the service issues.

This is one of the reasons why I give my business to Starwood.
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