Originally Posted by
JayPee
Sadly for us our DONE4 journey begins in HKG with CX as first carrier.
And to rub salt into the wound they have reissued on paper.
Dealing with CX is like dealing with a pre-programmed robot and the TA is too scared to take them on.
CX have done nothing incorrectly. Not liking their response does not make it wrong and is perfectly normal
Perhaps the TA is less scared rather than not believing them to be wrong
Dave