Maybe I should call them up and say "DON'T YOU KNOW WHO I AM????? I'M A SILVER ELITE! WHERE'S MY FRIGGIN' UPGRADE, DAMMIT!!!??????"

LOL, I hate when people pull that crap. Of course, I do enjoy the upgrade, but on my $177 RT out of CLL, I consider myself lucky to even travel across the country for such a small amount of moola.