FlyerTalk Forums - View Single Post - Baggage AC to NWA at NRT?

Jun 12, 2009, 11:12 am

#13

anti_ice

Join Date: Jan 2006

Location: YEG

Programs: Now AC Peon, *A nobody, SPG Gold, Hertz 5*, FPC Platinum

Posts: 1,427

Quote:

Originally Posted by Andrew Yiu

Yes. We made sure there were sufficient communication of the change to all the staff.

But why not publicize it? Even if the checkin staff know, many customers are not even going to bother to ask because they have been told NO in the past?

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