Originally Posted by
Eryeal
As a former BOA manager - let me tell you the measurements are extremely accurate. Yes there is the 1 out of 10,000 that may miss a quarter. But those machines cost thousands of dollars and have an unbelievable level of calibration. I would take a machine over human counting any day of the week.
Yes, and when the machines are not functioning properly (mis-calibrated or have a misfunctioning part) they are guaranteed to mis-count. We lost $3 on a $500 deposit, the teller told us the machine wasn't counting correctly, and because the coins went into one big bag the bank had no way to know for sure if it was we that were shorted. And it was at the threshold where it wasn't worth our time pursuing the issue as the bank asst. mgr. said he "had to go with the machine count, end of story..."