I stayed last weekend at the Plaza Athenee using the 2-night FlyerTalk promo. I had book the promo rate for August and found myself in Bangkok sooner than expected.

The hotel is really quite nice. I new this from a previous stay but it is worth noting again. The lobby is really elegant. On Saturday night there was what appeared to be a wedding on the floor above the lobby so there were men and women in beautiful formal attire walking up and down the stairs and you really felt that you were in high class atmosphere. The range of cars parked outside helped to reinforce that.

I was upgraded to a Club Room. I'd been in the suites before and typically don't inquire about the availability of a suite. The rooms are quite spacious and comfortable. The lounge is huge. There are plenty of small seating areas for groups and a quiet nook for seating a group away from everyone else. The cocktail hour finger food was very good with a fair variety of items. There is free WiFi in the lounge so I ended up hanging out a bit with kats a bit during the stay while we were both there to get online.

Upon arrival there was a nice plate of fruit placed in the room. Complimentary water was replenished every day.

My taxi trip to the airport was atypical as the driver drover pretty fast. It took about half an hour from the checkout counter to the 1st entrance of the terminal at BKK. He was driving about 120kph most of the way.

When I checked my SPG account I found that they posted my stay very quickly. However there was a discrepancy between the points I got and the charge in THB on my card. I find that the easiest way to check this is to look at the Plat bonus. I confirmed the discrepancy wasn't just an exchange rate anomaly when the charge showed on my credit card. I used the link to Send email to Plaza Athenee, BKK (Starwood) here on FlyerTalk and explained that there was a problem. All of the folio information was included in the email and I got a response that it had reviewed and adjusted. The problem was that they only gave the points on the room rate and not the incidentals. I checked my SPG account as I expected the Plat Amenity 500 points would have fallen off as usual when they re-apply credits. If it did, they put it right back in the account. Great and timely customer service!

This is definitely a property I'll return to.