Originally Posted by
allset2travel
Did you call or email them?
Where did you see the T/C about 5% or 10% penalty for refund? I looked over my confirmation email, and found nothing to that effect. Was this on the web site?
Thanks.
I saw it on the website, when I clicked on the conditions next to the fare.
I found the person who answered the 866 number rather good too, the one time I tried it. Way better than any U.S. airline's Indian res center!