Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
A related question I guess... at the airports that have combined DL/NW operations, am I correct to assume that there was some layoffs as some roles are redundant? I'm seeing agents that are unfamiliar with simple requests.