In those instances, I always say "No, that's exactly what I paid for." That often gets them to review my booking record, and sometimes gets additional perks (such as free in-room HSIA at the Shanghai Hilton last month, about USD $24 a day savings.) It also wipes out the supercilious smirk off some desk clerks' faces.
Originally Posted by
PVDtoGO
I stay at the Back Bay Hilton frequently. I always reserve the specific room level I like, a 'superior view king", as I like the stand-alone double shower with no tub, and the wrap around windows. It is worth the few dollars extra to not get a basic room. I am going on 12 visits in the last year and the desk clerk always mentions having upgraded me.
I just smile and say thank you..........