FlyerTalk Forums - View Single Post - Thanks for the upgrade. . .but is it really?
Old Jun 9, 2009, 11:53 am
  #11  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
In those instances, I always say "No, that's exactly what I paid for." That often gets them to review my booking record, and sometimes gets additional perks (such as free in-room HSIA at the Shanghai Hilton last month, about USD $24 a day savings.) It also wipes out the supercilious smirk off some desk clerks' faces.

Originally Posted by PVDtoGO
I stay at the Back Bay Hilton frequently. I always reserve the specific room level I like, a 'superior view king", as I like the stand-alone double shower with no tub, and the wrap around windows. It is worth the few dollars extra to not get a basic room. I am going on 12 visits in the last year and the desk clerk always mentions having upgraded me.

I just smile and say thank you..........
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