And we've noted the same for some time now. At one time it was considered the class of the industry but it does appear it has been neglected from better development.
There is good news on the horizon. After some lobbying from the House of Miles, Internet Brands has agreed to make a project out of finding a suitable replacement for DigiChat. While we had considered some other chat systems that integrate into vBulletin, our current operating system, IB has an idea they are working on and we all look forward to hearing more about this as it becomes available. At this time, we don't know any more about any timetable other than IB has told us that the new system will certainly be tested on smaller Web sites before it may come to FlyerTalk.
Thanks for the input and again, it does align itself with what we have thought for some time now. When it starts booting me out of the chat on a consistent basis -- well, that's the last straw!
Randy