Richard,

Thanks for the tips! I appreciate it.

I'll talk to Dietmar next time. I'm sure I saw him the last two times I was there bc he was everywhere: Sheraton Link room, outside Elements, and lobby!

Kats,

Yes, I should bring my laptop to the Sheraton Link room next time to avoid frustration.

I'll see if I can score a bottle of wine next time. What I'll do is ask to see how many stays qualify for VIP bc I have heard some others get a bottle of wine and sweets. Thanks!