Originally Posted by
ag51
there was a queue to check in (no-one at what I assume are the Amb/RA check in desks to the left of reception)
Same issue when I checked out. I asked the concierge, and I checked out in the club lounge - no problem.
Originally Posted by
ag51
no newspaper, no hot water this morning and they haven't replaced the free water in my room.
There is a pile of newspapers by the elevators on each floor. Water normally replaced daily ~4pm (1 liter Evian).