Originally Posted by Points Scrounger

NoY:

I did think to myself "Gosh, it's pretty noisy out there for a 10th floor room", but not so bad as to stop me sleeping.

At breakfast, I hesitated before sitting at the bar, looking to a nearby staff member whom I thought might be the manager for confirmation that one seats one's self (she was a waitress, though not mine, it turned out). That person gave me a funny/dirty look, before not-so-pleasantly acknowledging I could sit there. My server, and the restaurant manageress (with whom I chatted with later), were both polite and charming.

You should've been given two breakfast certs (per day) at check-in for both of you, so I cannot entirely fault the Juno staff there. I have no idea why the front staff almost insist on being so "assertively" clueless on not knowing Hilton procedure - wasn't there transitional training? Actually, at my check-in there was a fellow next to the clerk who was doing on-the-job Hilton training (almost a month after the Doubletree branding), who told me "I've been with Hilton eight years." I asked for him to assist with the clock episode I mentioned, and was told "He just left"; I had hoped to follow up with him at checkout, but no sign of him.

The 11:00 bar closing is quite strange - all I can think of is they don't want non-guest bar hoppers popping in, after getting sloshed elsewhere?