Originally Posted by dmahon

Because kind people provide the answers. In the same way as people ask to be guested into lounges because people provide the access. Do you really think that's a problem? I see it as an advantage of forums like this, a bit of "community".

Now, if the same person asked again and again, I can see your point. I asked this time as it came up in coiversation with a collegue that he was flying to Seattle, could check in in 3 hours time, couldn't select seats next to each other yet but he had been offered an upgrade really cheap. I thought asking here was a good idea. I certainly don't want to download some software and pay for a key to use it for a one-off situation - especially as I wouldn't be able to run it at work anyway and hence it would have been useless.