this is unreal... after several minutes on the phone w/ HHonors they found the promo... it is triple miles...
I was told it needs to be booked in "H1". But, there is no H1 listed for booking online...
that's where the fun starts... the agent told me that she was going to research it for me and advised me that I would be on hold for 3 minutes... she came back and said that I need to talk w/ Member support, I was tranferred... I explained the promo to her and she was totally clueless and told me that I need to talk with the Internet desk...
I spoke w/ that guy and he told me that I need to talk with reservations or the HHonors desk... UGH!!! this was 10 mintues of getting bounced around on the phone... still not resolved!
this is not worth it!