Our corporate travel agency has had the FULL pitcher of Kool-Aid from TSA. They are requiring our air travel name match our drivers license or passport. Of course that means I needed to change the name on my OP account. Called the Elite line, who transfered me to regualar OP line. I was asked to send or fax a letter explaining what I needed and a copy of the DL or passport. The name change was taken care of in less than a week and I received a new OP card on a couple of weeks. Now I don't get any hassle from the TSA Barney Fifes.