Originally Posted by
belynch
I haven't been in Envoy on the a330 in a few years. I know they refurbed the 767 fleet, but not sure if they touched the 330.
My general impression of Envoy was "meh." The working seat was "as comfortable" as the CO hard product on the 777 from a reclining comfort position. I only flew the 330 west-bound so I didn't go into a full-recline as I didn't want to sleep.
The AVOD is good, but not as many options as the 777 on CO.
Where US falls short is in the soft product. Not even close to being comparable. Meals on SQ in Y are better than Envoy. Just use the search term "tuna burrito" and you'll have a better understanding.
So Id assume those ordering a Special meal might fare better?