Originally Posted by
Miles Ahead
According to an email from United, "Our maintenance division has recently completed an audit of each fleet type and taken inventory of problems. Based on that we have established a program to check the cabins of each aircraft every 400 to 1,000 flight hours. We will be identifying and repairing seats, carpets, galley equipment, lights and audio and video equipment."
That works out to every 30-75 days for longhaul aircraft, which would explain why problems persist.
Yes, I received that same note in an email -- accompanied by $200 ecert in compensation (as a 1P) for an audio problem on my 767 flight GVA-IAD. Seems to me like an expensive way for UA to solve that problem. But perhaps there isn't much choice having cut down the number of planes in use to such a degree.